Automation Manager

In Grupo Salinas we are looking for agents of change with a positive and innovative mindset, willing to work as a team to solve problems in various industries where we have a national and international presence. Automation Manager Job Objective: Design and scale the technical operation of CleverTap at an Omnichannel level, focusing on automation and operational efficiency. * It will be responsible for implementing best practices in API management, architecture design, and process optimization. * Develop and maintain relationships with key stakeholders to ensure alignment and effective communication. * Collaborate with cross-functional teams to identify and prioritize initiatives that drive business value. * Design and implement solutions to improve the overall efficiency of CleverTap's operations. * Ensure compliance with company policies and procedures. * Provide guidance and support to team members to achieve their goals and objectives. * Stay up-to-date with industry trends, best practices, and emerging technologies to continuously improve processes and operations. * Develop and manage budgets for specific projects or initiatives. * Make recommendations to senior management on process improvements and cost savings opportunities. * Ensure the timely and accurate delivery of project results and reports. * Provide regular progress updates to stakeholders and senior management. * Identify and mitigate risks associated with automation and technology implementation. * Collaborate with IT teams to ensure seamless integration with existing systems. * Develop and maintain a comprehensive understanding of CleverTap's products, services, and business operations. * Ensure that all work is performed in accordance with company policies, procedures, and standards. * Provide support and guidance to team members on the use of automation tools and technologies. * Collaborate with other departments to identify opportunities for process improvements and cost savings. * Develop and implement a comprehensive training program for team members on automation best practices and tool usage. * Ensure that all work is performed in accordance with company policies, procedures, and standards. * Provide support and guidance to team members on the use of automation tools and technologies. * Collaborate with other departments to identify opportunities for process improvements and cost savings. * Develop and implement a comprehensive training program for team members on automation best practices and tool usage. * Ensure that all work is performed in accordance with company policies, procedures, and standards.