General Manager of Retail - Eataly Yorkville

Job Description Eataly’s bustling marketplaces feature a comprehensive retail offering including: imported and local grocery products; bread, pasta and mozzarella produced daily on premises; an extensive selection of fresh meat, fish and cheese; wine; and housewares. The General Manager (GM) of Retail oversees the complex retail operations of an Eataly store. The GM of Retail is an operational leader who not only sets strategy and analyzes financials but also leads through example and stays close to the action on the floor. This role requires a strong understanding of retail operations, excellent communication skills, and the ability to work effectively with cross-functional teams. Key responsibilities include: • Developing and implementing strategies for driving sales growth and increasing customer satisfaction; • Managing inventory levels and optimizing product placement; • Building and maintaining relationships with suppliers and vendors; • Collaborating with the Store Manager to ensure seamless store operations; • Providing exceptional customer service and ensuring a positive shopping experience; • Analyzing financial performance and making data-driven decisions to drive business results. The ideal candidate will have: • 5+ years of retail management experience, preferably in a fast-paced environment; • Strong analytical and problem-solving skills; • Excellent communication and interpersonal skills; • Ability to work effectively in a fast-paced environment with multiple priorities; • Strong leadership and team-building skills; • Familiarity with point-of-sale systems and inventory management software. Eataly offers: • Competitive salary and benefits package; • Opportunities for professional growth and development; • Collaborative and dynamic work environment; • Access to exclusive employee discounts and perks.