General Manager

Oaks Auckland Hotel, proudly operated by Minor Hotels and owned by Mulpha, is looking for an experienced and driven General Manager to lead this high-performing team and deliver exceptional results across all facets of the business.

This rare opportunity offers full responsibility for the hotel’s performance, including profitability, guest satisfaction, team leadership, stakeholder engagement, and operational excellence. You’ll work closely with corporate leadership and ownership to protect and grow the value of the asset while cultivating a culture of excellence and innovation.

Key Responsibilities:

• Overseeing all daily operations of the property, ensuring high standards of presentation, service, and financial performance
• Developing and implementing strategic revenue plans for the business
• Drive new business opportunities through proactive sales and community engagement
• Managing and mentoring department heads including F&B, Housekeeping and Front Office.
• Build strong relationships with Ngāti Whātua, Spark Arena and other key stakeholders/business partners.
• Ensure full compliance with WHS, licensing, and regulatory obligations
• Identifying key areas for improvement across the business and developing strategic procedures for improvement
• Managing, leading, and motivating staff to ensure a high-performing team culture is maintained
• Oversee the implementation of current and future projects, including the development of DASH – our vibrant F&B concept