General Manager: Export Markets

About the job General Manager: Export Markets Key purpose: The General Manager: Export Markets role is responsible for executing and managing the Africa Export operation by driving business processes to achieve maximum quality, productivity, and efficiency within the company. The role is expected to formulate strategies and develop new international territories to provide innovative supply chain solutions to the company's customer in accordance with Group Strategy. Duties and responsibilities: • Develop and implement strategies and plans for the Africa export market to ensure that the company achieves its objectives. • Oversee and manage the day-to-day operations of the export department, including sales, marketing, logistics, and customer service. • Identify and evaluate new export opportunities, and develop plans to capitalize on them. • Build and maintain strong relationships with key customers, distributors, and partners in the Africa export market. • Ensure compliance with all relevant export regulations and laws. • Prepare and manage the export budget, and track performance against budget targets. • Lead, mentor, and motivate the export team to achieve their goals. • Collaborate with other departments within the company to ensure that export operations are aligned with overall business objectives. • Monitor and analyze market trends and competitor activities to identify opportunities and threats. • Represent the company at trade shows, conferences, and other industry events. • Identify, develop, and implement strategies to ensure efficient and effective supply chain management in export markets. • Provide regular reports to senior management on export performance and market trends. • Develop and implement strategies to minimize risk in export markets, including credit risk, currency risk, and political risk. • Manage relationships with freight forwarders, customs brokers, and other service providers. • Oversee the development and implementation of export marketing plans, including advertising, public relations, and social media. • Ensure that all export documentation is accurate and complete, including invoices, packing lists, and bills of lading. • Conduct market research and analysis to identify potential new export markets and products. • Stay up-to-date on export regulations, trade agreements, and other relevant legal and regulatory developments. • Manage the export team’s performance to ensure that objectives are met and that the company’s values and culture are maintained. • Identify training needs within the export team and provide, or arrange for, appropriate training. • Lead and mentor a team of export professionals. Skills and experience required: • Bachelor's degree in business administration, marketing, or a related field. • 10+ years of experience in export management, with a proven track record of success in developing and growing international markets. • In-depth knowledge of export regulations, trade agreements, and other relevant legal and regulatory developments. • Strong understanding of international logistics and supply chain management. • Excellent communication, negotiation, and interpersonal skills. • Ability to build and maintain strong relationships with key customers, distributors, and partners. • Proven ability to lead and motivate a team of export professionals. • Strong analytical and problem-solving skills. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office Suite. • Experience in the Africa export market is a plus. Key Performance Indicators (KPIs): • Revenue growth in export markets. • Market share in export markets. • Customer satisfaction in export markets. • Efficiency of export operations. • Compliance with export regulations. • Employee engagement and retention within the export team. The Company offers: • Competitive salary and benefits package. • Opportunity to work in a challenging and rewarding environment. • Opportunity to make a significant contribution to the company's success. • Opportunity for professional growth and development. • A supportive and collaborative work environment.