General Manager / Couple - Luxury Lodge - Eastern Cape | Lb

General Manager / Couple | Luxury Lodge | Eastern Cape Location: Eastern Cape Salary: R40,000 (Negotiable for a Couple) Negotiable Dependent on Experience (Single) Accommodation: Live-In Kendrick Recruitment is seeking an experienced General Manager or Management Couple to lead a prestigious luxury lodge in the Eastern Cape. This senior leadership role demands a dynamic individual or couple with strong hospitality skills and operational expertise to ensure the smooth running and growth of this high-end resort. The ideal candidate will have a proven track record in managing luxury resorts, hotels, or lodges, with excellent communication and interpersonal skills. A Bachelor's degree in Hospitality Management, Tourism, or a related field is required. Key Responsibilities: • Manage the day-to-day operations of the lodge, ensuring exceptional guest experiences and high levels of customer satisfaction. • Develop and implement strategies to increase revenue, improve profitability, and enhance the overall reputation of the lodge. • Lead and motivate a team of staff members, fostering a positive and productive work environment. • Build strong relationships with guests, suppliers, and local stakeholders. • Ensure compliance with all relevant laws, regulations, and industry standards. • Oversee the maintenance and upkeep of the lodge's facilities, equipment, and grounds. • Manage budgets, forecasts, and financial reports to ensure the lodge's financial performance is in line with expectations. • Develop and implement marketing strategies to increase brand awareness and drive business growth. • Collaborate with other departments to ensure seamless operations and excellent guest experiences. • Ensure the lodge's policies, procedures, and standards are up-to-date and compliant with industry best practices. Benefits: • Competitive salary package • Free accommodation in a luxurious suite • Meals and laundry provided • Comprehensive medical aid • Generous leave entitlements • Opportunities for professional growth and development • A unique and rewarding work environment in a stunning natural setting