General Administrator (Calculations)

General Administrator- Calculations (Consumer Planned End Dates & Reminder Calculations)

Our client is seeking a detail-oriented and responsible General Administrator (Calculations) to ensure clients remain on sustainable and compliant repayment plans. This role plays a key part in performing accurate recalculations when changes occur and submitting updated payment plans in a timely and professional manner.

• Perform updated payment plan calculations (CPED and Reminder Calculations) when changes occur.

• Ensure all repayment plans are accurate, sustainable, and compliant.

• Obtain updated balances from credit providers.

• Investigate accounts to perform accurate recalculations.

• Prepare and upload revised payment plans to Intuitive.

• Collaborate with internal teams and respond to recalculation requests.

• Manage escalations related to home loans, concessions, and increases.

• Follow up on outstanding creditor balances and escalate complex matters as needed.

• Keep emails and Intuitive requests up to date and actioned promptly.

• Intuitive

• Outlook, Microsoft Teams, and telephonic communication

• Creditor portals for balance retrieval

• Internal Excel tracking sheets

• External debt review management portals

• Standard escalation procedures

• Strong communication, analytical, and problem-solving abilities

• High attention to detail with excellent numerical accuracy

• Strong administrative and organizational skills

• Ability to work well under pressure and manage multiple priorities

• Proactive approach with sound decision-making ability

• Knowledge of Intuitive and creditor portals advantageous

• Ability to investigate and resolve irregularities effectively

• Strong teamwork and collaboration skills

Are you analytical, detail-focused, and passionate about financial accuracy?
Join a professional team where your precision makes a measurable difference!
Apply now – we’d love to meet you!
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