FT Sales Supervisor - Toronto Premium Outlet

Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Toronto Premium Outlet store in Toronto, Canada. The Sales Supervisor will support Management with all aspects of the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports with implementing and enforcing company policies & procedures, ensuring compliance with company standards. The ideal candidate will have a strong retail background, excellent communication and leadership skills, and the ability to work effectively in a fast-paced environment. The Sales Supervisor will be responsible for: • Providing exceptional customer service and ensuring a positive shopping experience for all customers. • Coaching and developing the sales team to achieve sales goals and provide excellent customer service. • Supporting Management with all aspects of the store, including day-to-day operations, inventory management, and visual merchandising. • Implementing and enforcing company policies & procedures, ensuring compliance with company standards. • Maintaining a clean and organized store environment, including the sales floor, stockroom, and employee areas. • Participating in visual merchandising and store displays to create an inviting and engaging shopping environment. • Collaborating with the sales team to achieve sales goals and provide excellent customer service. • Maintaining accurate records and reports, including sales data, inventory levels, and employee performance. • Participating in training and development programs to improve sales and customer service skills. • Maintaining a positive and professional attitude, and contributing to a positive and productive work environment. • Performing other duties as assigned by Management. Requirements: • 2+ years of retail management experience, preferably in a luxury or high-end environment. • Strong leadership and communication skills, with the ability to motivate and develop a team. • Excellent customer service skills, with the ability to provide a positive shopping experience for all customers. • Ability to work effectively in a fast-paced environment, with a focus on achieving sales goals and providing excellent customer service. • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects. • Ability to maintain a clean and organized store environment, including the sales floor, stockroom, and employee areas. • Ability to maintain accurate records and reports, including sales data, inventory levels, and employee performance. • Ability to participate in training and development programs to improve sales and customer service skills. • Ability to maintain a positive and professional attitude, and contribute to a positive and productive work environment. • Ability to perform other duties as assigned by Management. Benefits: • Competitive salary and benefits package. • Opportunities for professional growth and development. • Collaborative and dynamic work environment. • Recognition and rewards for outstanding performance. • Access to exclusive employee discounts and perks. • Opportunities to work with a global luxury brand.