Frontdesk Manager (m/w/d)

We are looking for an Organisationstalent who wants to take responsibility, interact with customers and help shape a modern Coworking Space! Then become Frontdesk Manager (m/w/d) in full-time or part-time (at least 25 hours) at our nikan office and support us at the reception!

Your tasks – More than just a reception!

• Customer Service & Consulting: You staff our reception, are the point of contact for our tenants, conduct tours and offer suitable solutions.
• Contract & Billing Management: You support in processing contracts and billing for our customers.
• Post- & Document Management: Processing, scanning and digital filing of internal and external documents.
• Meeting Room- & Booking Management: You manage the booking calendars, coordinate room allocation and ensure that all meeting rooms are always perfectly prepared (technology check, seating, catering preparation)
• Quality Management: You regularly inspect the infrastructure of the Coworking Space and organize service providers for repairs or optimizations as needed.
• Support to Management: You work closely with the management team and bring your ideas for the further development of the location into play.
• Floor Care & Well-being Atmosphere: You keep an eye on the Coworking Space, ensure order, fill up drinks and consumables and even help out yourself – whether it's refilling soap or grabbing a broom to make everyone feel at ease.
• Bureau Organisation & Backoffice: You take care of administrative workflows, data maintenance and ensure efficient processes.

Your Profile – What You Bring

• A completed commercial training (e.g. office clerk, hotel management) or comparable experience
• Experience at the reception or in office organization, ideally in a customer-oriented environment
• Organizational skills & independent working style
• Safe handling of PCs and digital tools (e.g. Google Workspace, booking tools)
• Very good German language skills and good English language skills
• Communication strength & service-oriented thinking
• Hands-on mentality & pleasure in dealing with people
• High stress tolerance and the ability to maintain overview and friendliness even at high visitor traffic

What We Offer You

• Responsibility & Autonomy: Shape processes actively!
• Predictable Working Hours: Monday to Friday, after consultation within the hours of 08:00 – 18:00
• Modern Office & Coworking Environment: No classic office, but a creative workspace
• A Small Team, Big Appreciation: We rely on cohesion and flat hierarchies
• Benefits: Attractive contributions to occupational old-age provision as well as tax-free benefits (e.g. Urban Sports Club) are self-evident for us.

About Us

The nikan office GmbH is an innovative start-up that opened a modern office center with 441 sqm in the Leverkusen train station area in February 2025. Our goal? Making office work stress-free! We offer flexible solutions for companies, from coworking to meeting rooms to comprehensive services like reception, post receipt & beverage flat rate.

Diversity & Equality are self-evident – We value diversity in every form.

Interested? Then apply now!
Either full-time or part-time (at least 25 hours) – we look forward to you!

# Office Manager, Office Managerin, Hotelfachfrau, Hotelfachmann, Front Desk, Empfangsmitarbeiterin, Empfangsmitarbeiter, Coworking Space, Community Manager

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