Front Office Employee (m/w) 100%

Renaissance Lucerne Hotel - The Jewel in the Heart of Lucerne The lovingly furnished City Palais has 87 individually designed rooms of the highest comfort. The white stucco ceilings in our stylish hotel rooms harmonize with the elegant furniture to create a unique historical flair that defines our house. This uniqueness and the personal service of our employees make this world's smallest Renaissance Hotel so special. We are looking for someone who is passionate about delivering exceptional customer experiences, has excellent communication skills, and is able to work in a fast-paced environment. The ideal candidate will have experience in a similar role, preferably in the hospitality industry. Responsibilities: • Answering guest inquiries and resolving any issues that may arise • Providing information on hotel services and amenities • Handling cash transactions accurately and efficiently • Maintaining a high level of cleanliness and organization in the front office area • Collaborating with other departments to ensure seamless operations • Participating in training sessions to improve skills and knowledge. Benefits: • Competitive salary • Comprehensive benefits package including health, dental, and vision insurance • Paid time off for vacation and sick leave • Opportunities for professional growth and development • A dynamic and supportive work environment.