Front Office Manager (m/w/d)

Das Almresort Nassfeld stands for hospitality, a dynamic team as well as flat hierarchies. Directly at the Nassfeld we offer guests and employees an inspiring environment, characterized by openness and a family-like atmosphere. As of now we are looking for a Front Office Manager (m/w/d) Employment type: Full-time Leadership, motivation, training and further development of the reception team Creation of the duty rosters for the reception team in coordination with the Resort Manager Ensuring that all tasks are carried out efficiently and effectively, including but not limited to: Coordinating the daily operations of the front office Managing the reception team and ensuring a high level of customer satisfaction Providing exceptional service to guests and employees alike Handling guest requests and complaints in a professional manner Maintaining accurate records and reports, including but not limited to: Guest registration and check-in/check-out Processing payments and handling cash transactions Coordinating with other departments to ensure seamless operations Managing the front office budget and ensuring that all expenses are accounted for Providing support to the Resort Manager as needed