Front Office Duty Manager

About The Role - Te mahi We are looking for a Front Office Duty Manager to work in Sudima Kaikoura Hotel. This is a full-time role, for a Duty Manager in Sudima Kaikoura Hotel with an hourly rate of $28 - $29, minimum guaranteed hours are 30 hours per week. You will complete flexible shifts as a Duty Manager each week, working alongside an amazing team who will assist and support you as your career takes off. Responsibilities | Ngā haepapa Manage Front Office Operations including rostering. Evaluate and implement processes to improve efficiency and productivity. Ensure compliance with company policies and procedures. Develop and maintain positive relationships with guests, colleagues, and stakeholders. Provide exceptional customer service by being proactive in resolving guest complaints and issues. Maintain a high level of attention to detail and accuracy in all aspects of the role. Demonstrate a strong commitment to teamwork and collaboration. Be available for flexible shifts as required.