Front Office All Rounder

Job Description Be in the heart of it all by joining our Front Office team of our Pullman Hotel . Reporting to the Front Office Manager, our Front Office All Rounder are primarily responsible for providing welcoming and efficient service for our Guest’s registration and departure. What does an All Rounder's role entail? Provide quality service to our Guests, responding to requests promptly, efficiently and courteously during their check in, check out and throughout their stay. Maintain accurate records of guest information, including arrival and departure dates, room numbers, and any special requests or preferences. Ensure that all guests are checked in and out correctly, and that all rooms are clean and ready for occupancy. Provide assistance to other departments as needed, such as the restaurant, bar, and spa. Be proactive in identifying and resolving any issues that may arise during a guest's stay. What we're looking for: A friendly and approachable individual with excellent communication skills, who is able to work well under pressure and maintain a high level of professionalism at all times.