Front Office Agent / Reservations Agent (m/f) - Winter Season 2026/27

The Suvretta House in St. Moritz is a renowned 5-star Grand Hotel that stands for excellent service, alpine elegance, and warm hospitality. To strengthen our Front Office team, we are looking for a dedicated and service-oriented Front Office Agent / Reservations Agent (m/f) for the upcoming winter season, who will professionally welcome and look after our guests.

Type of Employment: Fixed-term / Seasonal contract

• Completed training in the hotel or service sector

• Experience at the reception of a hotel, ideally in high-end hospitality

• Excellent German and English skills, other languages are an advantage

• Strong service and guest orientation

• Independent, reliable, and friendly way of working

• Resilience and flexibility, even in hectic situations

• Team spirit and good communication skills

• Professional welcome and check-in/check-out of guests

• Competent and friendly care of our international guests during their stay

• Processing of reservations, telephone and written inquiries

• Coordination and communication with other departments to ensure smooth guest service

• Support with administrative tasks at the reception

• Processing of payments and management of guest accounts

• Ensuring a well-maintained and inviting reception area

• Interesting and varied activity in a 110-year-old establishment with tradition
• Modern remuneration and social benefits
• Above-statutory pension for long-term employees
• Loyalty bonus after 10 seasons
• Assistance with finding accommodation
• 13th salary from start date (pro rata temporis)
• German language course
• Meals in the employee restaurant Time Out
• Discounts on treatments at the Hairdresser's Salon as well as on spa products and treatments
• Discount for the purchase or rental of sports equipment at the hotel's own ski shop
• Family & Friends rates
• Accommodation located next to the ski lift to the Corviglia ski area
• Workplace where others go on vacation

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