Front Office Agent (m/f/d), from August 2026 or by arrangement until April 30, 2027

The Wellnesshotel Schweizerhof**** is one of the leading first-class hotels in Saas-Fee with the following capacities: 40 comfort rooms and 8 suites (90 beds), 120 seats in the Hofsaal restaurant, 40 seats in the lounge and bar. It is centrally located yet quiet, with a fantastic view of the Allalinhorn. A wine cellar with fine Valais wines, exquisite evening menus and specialties in the Hofsaal restaurant, as well as 1000 sqm of spa with a swimming pool, whirlpool, sauna landscape, and fitness room for relaxation complete the offering.

Explore more!
Do you fancy a new adventure in the Valais mountains? We are a young, competent, and enthusiastic team looking for a new member. We strive for high guest satisfaction, love guest service, and stand for quality over quantity. Interested?

Employment Type: Full-time

• Check-in & Check-out – You ensure a smooth process and warmly welcome our guests
• Personal Care and Advice – You are the point of contact for our guests throughout their entire stay
• Independent Shift Management – You take responsibility and make independent decisions
• Various Administrative Tasks – from email correspondence to data maintenance
• Interdepartmental Coordination & Communication – close cooperation with Housekeeping, Service, and Spa
• Processing of Reservations via all common channels
• Daily Closing & Reconciliation of Bills for all departments

• Experience in a similar position in upscale hotel management is an advantage
• Knowledge of Opera Cloud is a plus, but not a requirement
• Very good language skills:
  • German: Native speaker or very good written and spoken skills
  • English: Good communication skills in spoken and written form
  • French or other languages are an advantage
• Sense of Responsibility & Initiative – you get involved, think ahead, and are solution-oriented
• Enthusiasm & Team Spirit – you enjoy working with people and are a true host
• Organizational Talent & Resilience – you keep an overview even in stressful situations

• A pleasant working atmosphere with a young and open team
• Attractive employee discounts at the hotel and at our partner hotels
• The trust to work independently and autonomously
• Development opportunities
• A workplace in a region with high recreational value and good quality of life

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