Front Office Agent (m/f/d)

The Cresta Palace Celerina - Discover ∙ Experience ∙ Relax - is located 1700 m above sea level and 2 km east of the world-renowned birthplace of alpine winter tourism, St. Moritz, in perhaps the most beautiful valley in the Alps. Four generations of travelers enjoy relaxed luxury and an unsurpassed variety of sophisticated offerings here in a spacious hotel with 101 rooms and suites, four restaurants, and a 1200 m2 Vita Pura Spa area. Not least thanks to its excellent employees and its creative management team, the Cresta Palace is now considered one of the warmest holiday hotels in the Alps.

Type of employment: Temporary / seasonal contract

• Check-in and check-out
• Control and preparation of arrivals
• Invoice control, invoicing, and cash desk supervision
• Consultation and care of our hotel guests
• Acceptance and processing of reservations
• Acceptance of table reservations for 4 different F&B outlets
• Appointment coordination of SPA treatments in our VITA PURA SPA
• Processing of correspondence

• Experience at the Front Office or the motivation to take the next step in your career.
• Enjoyment of inspiring people and living genuine hospitality.
• Confident German, English, and Italian language skills; French is a welcome plus.
• A high standard of quality and a feel for details.
• Team spirit, initiative, and a cool head even in lively moments.
• Curiosity, willingness to learn, and the desire to develop professionally and personally.
• Passion for the hotel industry and the ambition to offer our guests a special experience every day.

• A motivated team with a lot of passion and cohesion.
• Working in a unique environment – where others go on holiday.
• A 5-day week with 43.5 hours and 5 weeks of vacation.
• Staff accommodation and meals at attractive conditions.
• Individual further training and development opportunities as well as room for your own ideas.
• Participation in our hotel's own sports programs and free use of the fitness room.
• Attractive employee discounts in the hotel and discounts with our partners.
• Subsidized overnight stays for family and friends.

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