Front of House Servers/Waitstaff

Back dropped by the Remarkables Mountain Range, Jack’s Point is a truly authentic and unique destination from which to experience Queenstown’s stunning scenery. Jack’s Point Clubhouse is situated on the edge of Lake Tewa, surrounded by Jack’s Point championship golf course which is billed as one of the world’s most spectacular golf courses. The restaurant’s focus is on providing our customers with seasonally inspired food & beverage menus 7 days a week. About the Role We are looking to recruit highly motivated and enthusiastic individuals to join our Front of House team as Servers/Waitstaff. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, serving food and beverages, handling cash and credit transactions, and maintaining a clean and organized dining environment. You will also be required to work effectively as part of a team, communicate effectively with colleagues and management, and be flexible and adaptable to changing circumstances. If you are a people person, enjoy working in a fast-paced environment, and are passionate about delivering exceptional customer experiences, we would love to hear from you. Key Responsibilities: • Provide exceptional customer service, ensuring all customers have a memorable dining experience. • Take orders, serve food and beverages, and handle cash and credit transactions accurately and efficiently. • Maintain a clean and organized dining environment, adhering to health and safety standards. • Work effectively as part of a team, communicating effectively with colleagues and management. • Be flexible and adaptable to changing circumstances, including peak periods and special events. • Participate in ongoing training and development to improve customer service and product knowledge. • Maintain a high level of attention to detail, ensuring accuracy and efficiency in all aspects of the role. • Be proactive in identifying and resolving customer complaints, and provide solutions to ensure customer satisfaction. • Contribute to a positive and respectful work environment, supporting colleagues and management. • Be available to work a variety of shifts, including evenings, weekends, and public holidays. • Be willing to learn and take on new responsibilities as the business evolves. What We Offer: • Competitive hourly rate • Opportunities for career advancement and professional development • A fun and dynamic work environment • A supportive and collaborative team • Recognition and rewards for outstanding performance • A chance to be part of a growing and successful business