Front Desk Coordinator | Lumino St Heliers |Fixed Term, Full-time

We are seeking an experienced and motivated Front Desk Coordinator to join Lumino St Heliers on a full-time, fixed-term basis to cover parental leave until 31 August 2026.

If you thrive in a fast-paced environment, have outstanding organisational skills, and bring previous dental experience, we’d love to hear from you.

What You’ll Do:

• Welcome patients with a warm, professional, and friendly approach, ensuring they feel comfortable and supported
• Coordinate appointment scheduling and manage the practice calendar to ensure smooth daily operations
• Maintain accurate and up-to-date patient records, including personal details and treatment information
• Respond to patient enquiries in person, online, and over the phone, delivering exceptional customer service
• Assist with financial processes such as processing payments, managing insurance claims, and discussing treatment costs
• Work closely with the clinical team to ensure seamless communication and efficient workflow between front office and treatment areas
• Contribute to the cleanliness, organisation, and presentation of the reception and front office areas