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FAIRMONT

9 months ago

Front Desk Agent

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Company information

Company
FAIRMONT
Location
Canada, British Columbia, Squamish-Lillooet, Whistler Canada
Posted
9 months ago
View all jobs at FAIRMONT

Job description

First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

This is a permanent, full-time position, starting immediately.

Starting Rate of Pay: $20.50 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $24.90.

Job Duties Include:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Maintain accurate records of daily transactions, including cash handling - currency exchange and balancing a float
  • Serve as a sales agent promoting and up-selling hotel services
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Required skills

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