Freelancer First-Level Support (m/w/d) - German & Dutch

We are looking for enthusiastic freelancers (m/w/d) for first-level support in the e-commerce sector. If you have a passion for excellent customer service and want to work in a flexible, digital environment, then you're exactly right with us!

Tasks

💡 Your tasks:
✅ Answering and processing customer inquiries in Dutch and German
✅ Supporting technical issues and general customer inquiries
✅ Close cooperation with our team and clients within agile projects
✅ Documentation and efficient forwarding of complex cases

Qualification

🎯 Your profile:
✔ Fluent language skills in Dutch and good German
✔ Experience in customer service and a strong technical affinity
✔ Structured, independent working style with a secure handling of digital tools
✔ Experience in the remote environment and ideally in e-commerce
✔ Availability of 15-25 hours per week
✔ Empathy, reliability, and the ability to remain professional even in stressful situations

Benefits

🌍 Your benefits at colpari:
🚀 100% Remote – Work from anywhere!
⏳ Flexible working hours – Adjust your working hours to your availability
💡 Space for your own ideas – Shape processes actively and bring your suggestions in
💼 Partnership-based cooperation – We rely on transparency & communication on eye level
🎯 More than just a job – Our clients don't buy standard solutions, but a 360° customer experience

colpari is different! We foster cooperation on eye level across all borders. We understand ourselves as a partner who provides companies with all aspects of customer communication. Our clients don't buy a service from us, they buy a 360-degree solution.

Join our Customer Experience Team and be actively involved in exciting customers!

We're looking forward to getting to know you! 🚀😊

Find Jobs in Germany on Arbeitnow