Freelance Luxury Brand Assessor - Belo Horizonte, Brazil

Join our global community that elevates and improves the experience of the world's most prestigious luxury brands! The CXG, a leading customer experience agency that serves premium and luxury brands, is seeking Freelance Customer Experience Assessors based on missions and existing clients of luxury brands.

As a Freelance Luxury Brand Assessor, you can conduct multiple assessments per month and provide valuable feedback through a questionnaire. Your assignments will be as diverse as our luxury brand clients and industries, covering everything from high-quality fashion and jewelry to cosmetics, luxury watches, cars, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or scheduling an appointment with a store.

Please note: Candidates should not have worked for luxury retail brands to ensure the integrity and objectivity of their assessments.

Your feedback can influence brand strategies and help shape the strategy of a brand, making this an opportunity for you to have a significant impact on the luxury market.

Responsibilities:

Conduct discreet evaluations of your favorite luxury brands at stores, online, or sometimes in both environments.

Provide objective feedback about your experiences.

Choose missions that align with your profile and interests.

Complete questionnaires after each evaluation.

Come to all project objectives and special requirements for the luxury brand we represent.

How to apply:

To become an assessor with us, follow these simple steps:

Register on our website live.cxg.com and receive an email with your credentials.

Login to our platform and tell us more about yourself. Once that's done, our team will review your profile and get in touch with you.

Verify the 'welcome package' and pass the General Certification.

Now you're ready! You're available for missions and can search and apply to opportunities that interest you.

About CXG:

CXG is a global customer experience agency that serves premium and luxury brands. Our 12 offices around the world can serve 70 countries. We are a team of over 220 customer experience specialists and a network of over 80,000 assessors worldwide. Learn more about what we do at www.cxg.com.

Enjoy the flexibility of working on our mobile app, where you can search and apply to missions, take certifications, send surveys, and much more, all while on-the-go.

Contact us for more information!

Requirements

• You must be 18 years or older.
• You must be an existing client of premium and luxury brands.
• You cannot be contractually involved with any retail brand, to maintain integrity.
• You must be punctual, organized, detail-oriented, and reliable.
• You must be observant and passionate about customer experience.
• No prior experience is necessary; we're looking for sincere feedback from real customers.