Founding SDR | Outbound Sales Development Representative | DACH (m/f/d)

At Superchat, we are reimagining how companies communicate with their customers. AI is increasingly becoming the engine of this communication. Integrations are what give this engine real power: the data, tools, and systems that transform a clever AI agent into one that truly automates processes and solves problems.

Founded in 2020, Superchat is now the platform for over 10,000 companies worldwide - from well-known brands like Allianz, Auto1, Enpal, Danone, and GASAG to small businesses, dental practices, and solo founders looking to present themselves more professionally.

Millions of messages now run through Superchat daily.

We started as a Unified Inbox – a central place for all communication channels like WhatsApp, email, SMS, or Instagram. With the rise of ChatGPT, our next chapter began: AI Agents that communicate via chat, email, and voice with a quality that can compete with the best human teams.

Today, we are a team of around 100 employees, we are profitable, and we have raised a total of 18 million euros in funding (our last funding round was already 4.5 years ago – since then, we have continued to grow on our own).

Our headquarters are in Berlin.

Superchat has grown significantly through inbound with over 10,000 customers. Inbound remains our foundation, now outbound is being added. We are building our own team for this, and you are one of our first two Outbound SDRs: a true Founding Hire.

Your base is the phone. You will make many cold calls every day to medium-sized and enterprise companies in the DACH region and open doors to CEOs, sales, and service managers. In addition, you will be involved in building: you will test new verticals, research lists, develop playbooks, and implement your own campaign ideas. What works will become the blueprint for the team that comes after you.

Your goal: qualified demos for our Account Executives. Every demo you book, and every deal that results from it, pays off directly for you.

Who We Want

Cold Call Lover.
You enjoy picking up the phone, and a high call volume every day is fun for you.

Hunter.
You don't want to manage, you want to hunt: open new accounts, start conversations, build pipeline from scratch.

Native-Level German.
You speak German at a native level and strike the right tone, from medium-sized businesses to corporate management.

Self-Starter.
You see an opportunity in a new vertical and test it instead of waiting for an assignment.

Resilient & Hungry to Learn.
A "no" is just the beginning for you; you listen to your calls and get better every week.

Sales Starter.
You are at the beginning of your career or have initial experience in cold calling; drive and a steep learning curve are important.

Who We Don't Want

Inbound Waiter.
You prefer to wait for incoming leads instead of going out yourself.

Call-Shy.
You prefer writing emails rather than picking up the phone.

Script Reader.
You strictly read your script instead of having real conversations.

Feedback-Averse.
You see feedback as criticism rather than an opportunity for development.

Your Day to Day 

Cold Calling & Demo-Booking (~65 %)

• You make cold calls every day and are our strongest voice on the phone.
• You qualify in the conversation whether Superchat is the right fit and book demos for our Account Executives.
• You follow up via email and LinkedIn and approach multiple decision-makers per account.

Campaigns & Playbooks (~25 %)

• You research accounts and contacts and build lists according to our Ideal Customer Profile.
• You set up sequences in lemlist, test new verticals, and implement your own campaign ideas.
• You develop call scripts, objection handling, and playbooks that the team will adopt.

Learning & Optimization (~10 %)

• You evaluate your numbers and record what works.
• You closely exchange information with AEs and bring feedback from the market to the team.

What You Earn

Solid Base.
You start with an attractive starting salary and a solid fixed component.

Paid per Demo.
You receive commission for every qualified demo you book for our Account Executives.

Paid per Deal.
You also receive commission for every deal closed from your demos.

No Cap.
Your commission is uncapped.

Career Path.
As a Founding SDR, two paths are open to you: towards Account Executive or into a leadership position.

Why People Choose Us

• We believe in on-site collaboration: we enjoy being together in the Berlin office. This is where the best ideas come from, decisions are made faster, we learn from each other, and grow closer as a team. We offer some flexibility for remote work, but our default and our energy lie in the shared office routine.
• We are an international team with diverse cultural backgrounds and languages - openness, mutual respect, and the exchange of different perspectives shape our collaboration.
• We value ambition and motivation - we are looking for people who take responsibility, show initiative, and are eager to develop quickly.
• We work with a high degree of personal responsibility and a strong learning mentality - asking questions, staying curious, and continuously improving are part of our culture.
• We value humbleness and team spirit - no ego, open feedback, and the willingness to learn from each other are more important to us than titles.

Benefits & culture

• You have the choice between an Urban Sports Club/John Reed membership or public transport tickets/dance subscription.
• Regular company and team events.
• Annual budget for personal development of €500 for conferences, courses, books, career coaching, etc.
• An inclusive and exciting start-up culture that enables rapid professional and personal growth.
• Beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and the best equipment.

We want to build a community, not just a company.

It is important to us to create an environment where people genuinely enjoy spending time together - whether it's for HYROX training, golf, beer pong tournaments, running clubs, Warhammer, weekend activities together, or whatever community you want to build here!

We are convinced that diversity makes companies better. We welcome all applicants. Regardless of gender, origin, nationality, or belief. Feel free to send us your application!

By submitting your application, you agree to our data protection guidelines.

We look forward to receiving your application! 🙂