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SOFITEL

4 weeks ago

Food & Beverage Supervisor

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Company information

Company
SOFITEL
Location
New Zealand, North Island, Auckland New Zealand
Posted
4 weeks ago
View all jobs at SOFITEL

Job description

Job Description

In this role, you will surpass your own expectations as well as those of our guests. We will encourage you to explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.

A Career that lets your passion shine, in this role you will;

  • Supervise the multi outlet operations of Food & Beverage department, including our Restaurant & Bar, Conference, Club lounge, Minibar and In-Room Dining
  • Lead, train, and motivate Food & Beverage ambassadors to ensure exceptional 5 star luxury service standards
  • Maintain high levels of guest satisfaction by acting proactively, and promptly addressing any concerns or special requests
  • Collaborate with the culinary team to ensure menu items are delivered according to hotel standards
  • Monitor inventory levels, assist in placing orders and stock control
  • Promote campaigns and events to drive revenue and increase capture
  • Conduct analysis of departmental training needs, prepare and deliver training to both groups and individuals
  • Host team briefings and meetings to communicate department performance feedback and strategies

Required skills

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