Food & Beverage Attendant

This is an opportunity to showcase your warmth, enthusiasm and commitment to service excellence to visitors in Queenstown, while enjoying one of the best views in town!

• Provide efficient, friendly and professional service to all guests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Perform the tasks of order taking and maximise sales opportunities through knowledge of products. Ensure accuracy by repeating order(s) to the guests.
• Be familiar & confident with our Food & Beverage offering.
• Provide quality barista service and occasional support behind our bar
• Plan, prepare, and hand over effectively to next shift
• Replenish all consumables at the end of your shift
• Provide manager with feedback from customers and from staff
• Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfil their duties effectively.
• Deliver orders promptly to the kitchen production area.
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance, ensure items are announced.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Take responsibility for your designated section and station.
• When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product.
• Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
• Occasional duties supporting Hotel departments, as demand requires