FIRST - & SECOND LEVEL SUPPORTER MIT FOKUS CLIENTS UND NETZWERK (M/F/D)

We inspire our customers worldwide with our innovative products and services, creating added value for people and the environment. As a traditional mid-sized company group with over 300 colleagues and colleagues at 6 locations in- and abroad, we drive our international growth and transformation into a modern, value-oriented, and human-centered company with a flat hierarchy and trust culture and short decision-making paths.

Aufgaben

• Allgemeiner IT-Support: First- und Second-Level-Support for employees; error diagnosis and resolution at workstations, mobile devices, and peripherals.
• Microsoft 365 Betrieb: Administration of Exchange Online, Teams, SharePoint, and OneDrive; license management; implementation of automations and guidelines.
• Benutzerverwaltung: Creation, modification, and deletion of user accounts; group and permission management; identity and access management.
• Netzwerk: Monitoring of network environments; configuration of switches and VLANs; troubleshooting of LAN and WLAN connections.
• Firewall & Perimetersicherheit: Management and maintenance of firewall rules; VPN configurations; implementation of network segmentation and basic security policies.

Qualifikation

• Completed education in the IT field or equivalent qualification.
• Experience in IT support and administration of Microsoft 365.
• Knowledge in network technology (TCP/IP, DNS, DHCP, network architectures and protocols).
• Knowledge in user and permission management.
• Experience in IT security, firewall management, and VPN desirable.
• Practice in setting up and operating a ticket system (e.g. Jira Service Management, OTRS) desirable.
• Experience in conducting awareness measures and employee training desirable.
• Knowledge in handling monitoring tools and documenting IT processes desirable.

Benefits

• Fascinating insights into an innovative, technical environment
• Personal mentoring and the opportunity to bring in own ideas
• A motivated team and open communication
• The best comes last: colleagues who understand themselves as a team, support each other, and celebrate successes together

We look forward to your comprehensive application with your salary expectations and earliest possible start date.

Find more English Speaking Jobs in Germany on Arbeitnow