Finance Manager Customer Service (m/w/d)

1KOMMA5°

At 1KOMMA5°, we pursue a vision: Living on wind and sunlight forever for free. To achieve this, we build with Heartbeat AI the energy system of the future. Are you part of it?
We bring regional craftsmanship and scalable software together: Solar, Storage, Heat Pump, and E-Mobility think we don't just think individually, but steer them as intelligent, integrated systems in our virtual power plant. Directly connected to the energy market – in real-time, fully automated. So energy is used when it's renewable, available, and particularly cheap. By 2030, we want to switch 1.5 million households to renewable energy. Over 3,000 people work every day on this, at more than 80 locations worldwide, from Finland to Australia.

You want to take responsibility and build solutions that really count? Apply now and shape the energy world of tomorrow with us.

Your Position

• First relevant work experience, ideally in a dynamic environment (Start-up/Scale-up), in the Fintech sector or Financial Services
• Completed studies, for example, in the field of economics with a basic understanding of financial products and a strong affinity for numbers
• Sovereign appearance and joy in direct customer contact
• Ability to quickly grasp complex issues and translate them into customer-friendly solutions
• High self-responsibility and the ability to proactively drive processes and consistently follow up
• Strong cross-organizational thinking and joy in collaboration with Tech and Sales teams
• Very good communication skills in German and English

Your Profile

• Management and continuous development of the Customer Service for our financing offers
• Concept and implementation of service workflows in close coordination with Sales and Tech teams
• Active support and solution of financing requests with high service orientation and technical expertise
• Ensuring operational excellence and compliance with financial standards in daily customer contact
• Creation of performance analyses and decision-making templates for optimizing service structures
• Accompanying cross-sectional initiatives to integrate new financing features into the service landscape

Benefits

• You have the opportunity to work in our brand-new offices in the Hamburger Innenstadt, Berlin, and München, or remote
• Use your technical equipment also in your free time
• You are part of a fast-growing company with much development potential, where you can build something on your own and feel your impact
• Motivate yourself in flat hierarchies, take responsibility during your onboarding, and work directly with parts of the management team
• Your work supports the megatrend “Energy and Mobility Transition” and makes a concrete contribution to the sustainable transformation of our energy infrastructure
• Be active and use the offer of over 7,600 sports partners with the EGYM-Wellpass
• Whether Citybike or E-Bike – with our Jobrad-Leasing, you'll stay flexible and environmentally friendly on the go
• Take advantage of Benefits & Discounts through Futurebens

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