Branch Manager (m/f/d) starting immediately

Since MySpa was founded in 2020, we have successfully opened our first locations, and to continue our success story, the next MySpa locations are about to get underway. In our MySpas we offer a special wellness experience in complete privacy. In our so-called Wellzones we house everything you need to recover and relax. To ensure the well-being and wellness experience of our guests, we are looking for a branch manager for our new team in Hannover.

Tasks

• Together with us and your team at MySpa, you will organizationally, administratively and communicatively build a brand that is known throughout Germany and beyond
• You monitor compliance with our operational guidelines and quality standards
• You work together with your regional manager and Regional HR
• You will personally look after our guests throughout their entire stay: from check-in to escorting them to the Wellzone
• You act as a role model and live out customer service and the company philosophy
• Together with HR, you are jointly responsible for recruiting and the entire hiring and onboarding process
• You create staff schedules and ensure that operations run smoothly, including in special cases
• You prepare food and drinks (snacks and finger food) and serve them via the pass-through hatch into the Wellzone
• You prepare bathrobes and towels
• You keep an eye on inventory levels, place orders in good time and carry out regular stocktaking
• Collaboration with our Technical Coordinator to ensure a smooth and relaxing stay at all times
• You train the branch's employees through training, coaching, development and motivation measures in order to support them in the best possible way
• You think in a solution-oriented way and develop improvements together with the team

Qualifications

You are:

• an organizational talent who brings high performance motivation, an efficient way of working and entrepreneurial thinking
• able to take on personnel responsibility and lead a team, as well as work as a full member of it
• customer-, solution- and service-oriented and already bring (leadership) experience in the service sector
• both punctual and reliable as well as flexible and diligent
• someone for whom cleanliness and hygiene are a matter of course
• ambitious and interested in the topics of wellness and spa

Benefits

You receive:

• an attractive salary package
• comprehensive onboarding and support from all departments
• a family-like team
• a relaxed yet professional working atmosphere
• uncomplicated, direct communication on an equal footing, Advancement opportunities and individual further training opportunities
• regular development and feedback meetings

Become part of our team as Branch Manager (m/f/d) starting immediately and create unique wellness experiences with us in Hannover. Enjoy an inspiring work environment and exciting challenges!

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