Field Service Technician

Primary Position Objective

The primary role of a Field Service Technician is to be a team-player in the Service team, delivering quality service to our client. This candidate must possess good relevant technical skillsets and a strong sense of ownership and responsibility as an individual contributor.

Key Responsibilities

• Comply with all Health, Safety and Environmental policies.
• Support organization’s objectives and policies.
• Responsible for all assigned tasks, not limited to installation, training, repair and maintaining the equipment in a timely manner so to achieve the needed customer satisfaction.
• Review and support the Shift Lead on all equipment issues and performances so to prepare the customer report.
• Report all tools and test equipment in ensuring they are properly calibrated and maintained.
• Seeks to provide technical support to customers and other service professionals as required.
• Support all ad-hoc projects.
• Maintains clear and concise business communication proficiency, both oral and written.
• Exercises every available measure to control and minimize costs.
• All other duties assigned by the Shift Lead including oversea projects.