Field Service Manager (Engineering/HVAC/North)

Responsibilities: Manage and oversee field service operations for the Air Conditioning, Mechanical Ventilation, and HVAC industry in the North region. Lead a team of field service technicians and support staff to ensure efficient and timely service delivery. Develop and implement service strategies to meet customer satisfaction and business objectives. Monitor and analyze key performance indicators to identify areas for improvement and optimize service performance. Collaborate with cross-functional teams to achieve operational excellence. Ensure compliance with company policies, procedures, and regulatory requirements. Foster a culture of continuous learning and professional development among team members. Provide coaching, training, and mentoring to support staff in their roles. Develop and maintain relationships with customers, suppliers, and partners to drive business growth and improve service delivery. Identify and capitalize on opportunities for process improvements, cost savings, and revenue growth. Stay up-to-date with industry trends, best practices, and regulatory changes to ensure the team remains competitive and compliant.