Talent Trader Group
2 years ago
Field Service Manager (ACMV/HVAC/North)
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Company information
- Company
- Talent Trader Group
- Location
- Singapore, Central Singapore
- Posted
- 2 years ago
Job description
Responsibilities: Manage and oversee field service operations for the Air Conditioning, Mechanical Ventilation, and HVAC industry in the North region. Lead a team of field service technicians and support staff to ensure efficient and timely service delivery. Develop and implement service strategies to meet customer satisfaction and business objectives. Monitor and analyze key performance indicators to identify areas for improvement and optimize service performance. Collaborate with cross-functional teams to achieve shared goals. Ensure compliance with company policies, procedures, and regulatory requirements. Foster a culture of safety, quality, and continuous improvement within the team. Develop and maintain relationships with customers, suppliers, and other stakeholders. Provide coaching, training, and development opportunities to team members to enhance their skills and performance. Identify and capitalize on business opportunities to drive growth and profitability. Stay up-to-date with industry trends, best practices, and emerging technologies to stay ahead of the competition.
Required skills
- customer satisfaction
- training
- hvac
- team management
- service delivery
- continuous improvement
- key performance indicators
- coaching
- development opportunities
- cross-functional teams
- profitability
- growth
- regulatory requirements
- safety culture
- company policies
- field service
- business objectives
- quality improvement
- acmv
- north
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