Qeexo, Co.
2 months ago
Field Application Engineer (ASEAN)
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Company information
- Company
- Qeexo, Co.
- Location
- Singapore Singapore
- Posted
- 2 months ago
Job description
Role: Field Application Engineer (ASEAN)
Overview:
As a Field Application Engineer (FAE) at TDK SensEI, you will act as the technical bridge between our customers and internal product teams. In this customer-facing role, you will enable successful adoption of SensEI’s sensor, edge AI, and embedded hardware solutions by providing design-in support, system-level integration expertise, and hands-on technical guidance. Your work ensures that our innovative technologies translate into real-world success for our customers.
KEY RESPONSIBILITIES
Technical Support & Implementations
· Act as the primary technical interface for assigned customers, supporting pre-sales engagements and post-sales technical support.
· Work closely with customers’ engineering teams to integrate TDK SensEI sensors and platforms into their systems.
· Deliver product demonstrations, proof-of-concept evaluations, and assist with system-level design recommendations.
· Provide on-site or virtual technical support, troubleshooting hardware/software issues and working cross-functionally to resolve them.
Cross Functional Collaborations
· Collaborate with internal R&D, product management, and marketing teams to relay customer feedback, market insights, and drive product enhancements.
· Create and maintain technical documentation, including application notes, integration guides, and FAQs.
· Participate in technical training sessions for distributors, partners, and internal teams.
· Identify new use cases and build demo applications for SensEI ML products.
· Assist with technical input for proposals, RFQs, and pre-sales documentation.
· Conduct competitive analysis and provide insights to internal teams.
· Ensure compliance with relevant industry standards and regulatory requirements in customer designs.
· Document and escalate field issues for quality and reliability improvements.
ADDITIONAL RESPONSIBILITIES
· Support key design-win opportunities by aligning customer requirements with product capabilities.
· Assist in evaluation kit setup, debugging, and configuration.
· Help define customer-specific firmware modifications and contribute to development where applicable
· Represent TDK SensEI at industry events, tradeshows, and customer roadshows.
· Develop and manage demo videos, user documentation, and blogs to support user adoption.
Ethics and Integrity: Adhere to the company’s Values and Code of Conduct and uphold the highest standards of honesty, integrity, and ethical behavior in all business activities.
QUALIFICATIONS
The successful candidate for this position must be able to perform each essential function satisfactorily with or without reasonable accommodation. The qualifications and working conditions listed below are representative of those required for the position.
Education/Experience:
Bachelor’s degree in related field.
Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field.
+5 years of experience with product management tools (Jira, Confluence, GitHub, Hubspot) and methodologies, including creating PRDs, user stories, and wireframes.
Knowledge/Skills/Abilities:
Strong knowledge of embedded systems, sensors, and edge AI platforms. Proficiency in programming languages such as C/C++ and Python. Familiarity with hardware debugging tools (oscilloscopes, logic analyzers) and communication protocols. Ability to troubleshoot hardware/software integration issues and provide system-level recommendations. Excellent verbal and written communication for customer interactions and technical documentation. Willingness to travel typically 20–40% for customer visits, demos, and industry events.
Certification or Licenses
Embedded Systems Certification (e.g., ARM, Microchip, STMicro). IoT Platform Certifications (AWS IoT, Azure IoT, etc.) Agile or PMP training for those involved in customer project coordination. Safety or quality certifications (IPC, ISO/TS if applicable to market).
Required skills
- debugging
- marketing
- travel
- quality
- development
- hardware
- reliability
- jira
- github
- embedded systems
- hubspot
- python
- troubleshooting
- software
- agile
- competitive analysis
- product management
- r&d
- ipc
- electrical engineering
- confluence
- computer science
- sensors
- user stories
- integrity
- c/c++
- pre-sales
- proposals
- product demonstrations
- pmp
- industry standards
- quality certifications
- technical support
- distributors
- rfqs
- configuration
- written communication
- verbal communication
- partners
- regulatory requirements
- technical documentation
- wireframes
- technical guidance
- computer engineering
- honesty
- safety certifications
- technical training
- arm
- code of conduct
- customer interactions
- proof-of-concept
- asean
- faqs
- communication protocols
- oscilloscopes
- logic analyzers
- user adoption
- field application engineer
- values
- prds
- use cases
- sensor
- industry events
- microchip
- blogs
- tradeshows
- product management tools
- aws iot
- azure iot
- application notes
- user documentation
- edge ai
- ethical behavior
- embedded hardware
- demo videos
- ml products
- hardware/software integration
- hardware debugging tools
- integration guides
- fae
- tdk sensei
- design-in support
- system-level integration
- post-sales technical support
- demo applications
- pre-sales documentation
- design-win
- evaluation kit
- firmware modifications
- customer roadshows
- ethics and integrity
- edge ai platforms
- system-level recommendations
- embedded systems certification
- stmicro
- iot platform certifications
- customer project coordination
- iso/ts
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