Capgemini
1 year ago
FBS Director of Customer Retention
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Company information
- Company
- Capgemini
- Location
- Brasil Brazil
- Posted
- 1 year ago
Job description
The Director of Customer Retention is a strategic leader responsible for shaping the vision and execution of enterprise-wide retention initiatives. This role oversees multiple teams and leaders, driving innovation and transformation in how the organization retains and engages customers. The. Director partners with senior executives across Customer Experience, Digital Strategy, Product, and Operations to align retention strategies with broader business goals. This role is accountable for deliver…
Required skills
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