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FBS Director of Customer Retention

Full Time 12.00 - 12.00

Job description

The Director of Customer Retention is a strategic leader responsible for shaping the vision and execution of enterprise-wide retention initiatives. This role oversees multiple teams and leaders, driving innovation and transformation in how the organization retains and engages customers. The. Director partners with senior executives across Customer Experience, Digital Strategy, Product, and Operations to align retention strategies with broader business goals. This role is accountable for deliver…

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Company information

Company
Capgemini
Location
Brasil
Brazil
Posted
1 year ago

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