FBS Delivery Director

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world. Job Summary Responsibility: The FBS Delivery Director will be responsible for leading the delivery of the FBS (Field Business Systems) program, which is a critical component of our Client’s overall business strategy. The Director will be accountable for ensuring the successful delivery of the FBS program, which includes the development and implementation of new business processes, systems, and tools. The Director will also be responsible for ensuring that the FBS program is aligned with the overall business strategy and that it is delivering the expected benefits. Key Responsibilities: • Develop and implement a comprehensive delivery plan for the FBS program, including the development of project timelines, milestones, and resource allocation. • Ensure that the FBS program is delivered on time, within budget, and to the required quality standards. • Develop and maintain relationships with key stakeholders, including business leaders, IT leaders, and project team members. • Ensure that the FBS program is aligned with the overall business strategy and that it is delivering the expected benefits. • Identify and mitigate risks associated with the FBS program, and develop and implement mitigation strategies as needed. • Ensure that the FBS program is compliant with all relevant laws, regulations, and industry standards. • Develop and maintain a comprehensive project dashboard, including key performance indicators (KPIs) and metrics. • Ensure that the FBS program is delivered in a way that is consistent with our Client’s values and culture. Requirements: • Bachelor’s degree in Business Administration, Computer Science, or a related field. • At least 5 years of experience in a leadership role, preferably in a technology or business process improvement role. • Proven track record of delivering complex projects on time, within budget, and to the required quality standards. • Strong understanding of business processes and systems, and the ability to develop and implement new processes and systems. • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders. • Strong analytical and problem-solving skills, with the ability to identify and mitigate risks. • Ability to work in a fast-paced environment and prioritize multiple tasks and projects. • Strong understanding of the insurance industry and the ability to develop and implement solutions that meet the needs of our Client’s customers. Benefits: • Competitive salary and benefits package. • Opportunity to work with a leading insurance company and contribute to the development of new business processes and systems. • Collaborative and dynamic work environment. • Professional development opportunities, including training and education programs. • Recognition and rewards for outstanding performance.