PULLMAN
9 months ago
F&B Supervisor
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Company information
- Company
- PULLMAN
- Location
- Singapore Singapore
- Posted
- 9 months ago
Job description
- Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation.
- Planning of the daily outlet operations in the absence of Manager.
- Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
- Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
- Take food and beverage orders according to guest’s requirements and preferences.
- Deliver food & beverage services in accordance to departmental standards and procedures.
- Ensure that all food & beverage are served according to service standard.
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
- Facilitate the smooth running of the department through adequate supply of materials and equipment.
- Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management.
- Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management.
- Assist other Food & Beverage outlets with their operations during peak times or when required.
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations.
- Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features.
- Be well versed in hotel fire & life safety/emergency procedures.
- Attend all briefings, meetings and trainings as assigned by management.
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations.
- Following of proper purchasing and requisitioning procedures.
Required skills
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