Resorts World Sentosa
23 hours ago
F&B Ops - Hospitality Executive (Attractions)
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Company information
- Company
- Resorts World Sentosa
- Location
- Singapore Singapore
- Posted
- 23 hours ago
Job description
[Universal Studios Singapore, Singapore Oceanarium, Adventure Cove Waterpark]
The F&B Operations Executive is responsible for supervising front-of-house teams, assisting the Assistant Operations Manager (one outlet), maintaining service standards, and ensuring an elevated guest dining experience. You’ll play a key role in supporting team development, operational efficiency, and delivering high-quality food and beverage service.
Job Responsibilities:
- Supervise, coach, and train team members to uphold service standards and perform suggestive selling techniques.
- Provide excellent guest engagement while serving food and beverages.
- Assist in the development and curation of the wine list, including wine pairing, recommendation, and decanting.
- Operate cash registers, handle daily transactions, and ensure accurate records.
- Support operational efficiency by monitoring service flow, stock replenishment, and cleanliness of service areas.
- Support recruitment and administrative work
- Address guest enquiries and service-related issues professionally to ensure satisfaction.
- Participate in daily briefings and training sessions to ensure consistent service delivery.
Job Requirements:
- Food & Beverage, Hospitality Management, or a related field.
- Possession of WSET certification or equivalent is an advantage.
- Preferably a minimum of 3-5 years of experience in hospitality/ QSR environments
- Prior supervisory or team-leading experience is preferred.
- Proficient in Microsoft Office applications.
- Good interpersonal, communication, and supervisory skills.
- Strong kitchen leadership and manpower management capability.
- Proficiency in POS systems, cash handling, and basic operational tasks.
- High-volume operational management expertise.
- Effective problem-solving and decision-making skills.
- Strong organisational and time management abilities.
- Ability to perform under pressure in a fast-paced environment.
- Able to perform shift work, and willing to work during evenings, weekends and public holidays.
- Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.
Required skills
- microsoft office
- interpersonal skills
- training
- recruitment
- operational efficiency
- communication skills
- problem-solving
- organisational skills
- shift work
- cleanliness
- hospitality
- time management
- food & beverage
- service delivery
- team development
- coaching
- fast-paced environment
- cash handling
- guest satisfaction
- pos systems
- record keeping
- training sessions
- supervisory experience
- supervisory skills
- stock replenishment
- hospitality management
- evenings
- weekends
- supervising
- service standards
- guest engagement
- public holidays
- cash registers
- decision-making skills
- administrative work
- qsr
- f&b operations
- wset certification
- wine pairing
- food and beverage service
- operational tasks
- attractions
- suggestive selling
- daily briefings
- kitchen leadership
- guest enquiries
- manpower management
- guest dining experience
- daily transactions
- front-of-house teams
- wet weather
- service flow
- wine list
- decanting
- universal studios singapore
- adventure cove waterpark
- assistant operations manager
- perform under pressure
- hospitality executive
- singapore oceanarium
- wine recommendation
- service-related issues
- team-leading experience
- high-volume operational management
- stand for long hours
- hot weather
- humid weather
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