Family Works Counsellor

Presbyterian Support is one of the largest providers of social and health services in New Zealand. Our East Coast team is made up of over 220 staff and 100 volunteers across our services, which include Enliven and Family Works in Hawke’s Bay and two charity shops. Through our Family Works service, we aim to make Aotearoa New Zealand the best place in the world to grow up - a place where all tamariki are safe, whānau and strong, and communities are connected. About the role: As a Family Works Counsellor you will be working with families who are experiencing difficulties, providing support and guidance to help them navigate these challenges. This may involve working with children, young people and their families, as well as providing education and training to other professionals. You will need to have strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. The role requires a high level of emotional intelligence, empathy and understanding of the needs of families. You will also be required to maintain accurate records and reports, and participate in regular supervision and professional development. Key responsibilities: • Provide support and guidance to families who are experiencing difficulties, including children, young people and their families. • Work with other professionals, such as social workers, teachers and health professionals, to provide a coordinated approach to supporting families. • Develop and implement individualized plans for each family, taking into account their unique needs and circumstances. • Provide education and training to other professionals on how to work effectively with families who are experiencing difficulties. • Maintain accurate records and reports of your work, including case notes, progress reports and statistical data. • Participate in regular supervision and professional development to ensure you are working at the highest level possible. • Work collaboratively with other team members to achieve shared goals and outcomes. • Develop and maintain relationships with community agencies, organizations and stakeholders to support the delivery of services. • Identify and report any concerns or issues that may impact on the well-being of children and families. • Participate in regular meetings and training sessions to stay up-to-date with best practice and new developments in the field. • Work flexibly and be available to work outside normal working hours, including evenings and weekends, as required. • Be willing to travel within the region as required. What we offer: • A supportive and collaborative team environment. • Ongoing training and professional development opportunities. • The opportunity to make a real difference in the lives of children and families. • A competitive salary package.