Ref 2589712 | Date: 6 Nov 2026Facility Services Manager (a)

Facility Services Manager (a) 100 %

Place of work

Geneva

Employment rate

100 %

Start date

no later than 1 February 2027

Is this you?

In this management role, you adopt an entrepreneurial vision and act proactively and service-oriented. As FSM at ISS, you lead superiors and employees, you are the first point of contact for clients and you ensure that our services are delivered at the highest level of quality. You are responsible for quality assurance as well as client costs and client satisfaction.

What awaits you

• Implement the strategy and objectives of ISS
• Respect and monitor the standards and guidelines defined by clients
• Lead and coordinate all Facility Services activities on behalf of our clients
• Responsibility for the management and supervision of staff (planning, allocation of hours, recruitment, annual reviews, etc.)
• Ensure the operational and financial management (updating reports, control and management of budgets, etc.) of the services delivered on the client's site
• Responsibility for the administration and compliance with KPIs, SLAs, work procedures and processes, and where necessary, creating them
• Propose, develop and implement improvements
• Preferred point of contact for clients
• Participate in and monitor project control
• Coordinate subcontractors

What you bring

• Holding a higher education qualification in management, building engineering or hospitality
• 8 to 10 years of experience in Facility Management (ideally) or in the services sector with similar responsibilities
• Proven and certified professional and managerial skills
• Very good knowledge of soft services management (cleaning, concierge, reception...) and/or hard services (building technology HVAC/CVCSE, electrical...)
• Innate communication skills, excellent speaker
• Comfortable with figures and financial management, combined with good analytical skills
• Planning and organisational skills necessary to manage several projects simultaneously
• Strong team spirit
• French native speaker with excellent knowledge of English (min. C1) and/or German (min. B2)
• Mastery of common IT tools and comfort with digital tools in general
• Solution-oriented
• Charismatic personality with a very pronounced client orientation

Ready for us? We are ready for you.

At ISS Switzerland, we ensure every day the smooth operation and comfort of offices, laboratories, airports, production sites, train stations, schools and hospitals. Our more than 14'000 employees create living spaces throughout Switzerland in which more than one million people feel good and can thrive daily.

ISS stands for innovation, service quality and client proximity. As a market leader, we offer stable jobs, varied development prospects and a corporate culture based on esteem, workplace safety and responsibility - embodied by five dedicated programmes, more than 200 training and development courses, and the systematic use of sustainable products and solutions.

About us

Employee testimonials

Your contact

Carla Grippo
Recruitment Specialist
Telefon: 058 787 81 71

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