Facility Operations Manager

Position: Facility Operations Manager Reporting to: Head of Operations Position start date: Immediate About Morrow Health Morrow is redefining preventive healthcare by integrating precision medicine, digital tools, and lifestyle interventions in a seamless ecosystem. Our flagship centre in Singapore combines a medical clinic with a next-generation lifestyle facility, supported by AI, health coaching, and the latest in diagnostics and recovery modalities. At Morrow, we are guided by two sets of commitments: Our Operating Principles – how we work and hold ourselves accountable as a team: Mindful. Ownership. Rhythm. Winning Together. Our Brand Promises – what we bring to our clients and the lens for everything we create: Connection. Impact. Trust. Empowerment. (CITE) This isn’t just medicine. It’s a movement. If you are ready to shape the future of longevity care and make a lasting impact, join us in redefining healthcare for Singapore and the world. Key Responsibilities 1. Equipment & Systems Management

• Oversee technical operations for medical, recovery, and fitness equipment (e.g., cryo chambers, oxygen pods, POS systems).
• Ensure preventive maintenance schedules are followed (e.g., monthly sauna inspections, weekly gym equipment checks).
• Troubleshoot IoT and smart-device integrations (wearables, booking apps, HVAC automation).

2. Compliance & Safety

• Maintain MOH/HSA compliance for medical devices (e.g., calibration logs for machines).
• Ensure PDPA compliance for guest data stored in wellness apps/CRM systems.
• Conduct risk assessments for high-tech recovery equipment (e.g., oxygen chamber safety protocols).

3. Vendor & Budget Management

• Negotiate contracts with OEM suppliers (e.g., TheraCryo for cryo maintenance).
• Manage annual technical budget for repairs, upgrades, and software licenses.
• Source Singapore-based vendors for urgent repairs (e.g., POS system downtime).

4. Staff Training & Support

• Train front desk staff on basic troubleshooting (e.g., resetting booking tablets).
• Certify therapists/nurses on medical device usage (e.g., proper sterilization of equipment).
• Develop emergency protocols for tech failures (e.g., backup generators for cryo units).

5. Innovation & Upgrades

• Research and recommend new wellness tech (e.g., red light therapy beds, AI fitness coaches).
• Lead digital transformation projects (e.g., integrating Mindbody with PayNow/NETS).

Requirements Singapore-Specific Requirements

• Regulatory Knowledge:
• MOH guidelines for medical devices.
• IMDA standards for Wi-Fi/data security.
• SCDF fire safety for electrical equipment.

Local Vendor Network:

• Preferred partnerships with Singapore-based IT/equipment providers.

Why Join Us

This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You’ll contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

Morrow Health Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.