External Corporate Communication Manager

As External Corporate Communication Manager, you will play a key role in the external positioning of Carrefour in Belgium. You will develop and implement communication strategies that strengthen the reputation of Carrefour among external stakeholders. Together with your colleagues, you will ensure a strong and consistent message that contributes to the image and success of our organization.

• Development of a communication strategy in line with the corporate strategy, determining communication goals and KPIs, and monitoring and improving the results.
• Creation of consistent, engaging content for external target groups, managing communication channels, and aligning with internal messages as needed.
• Maintaining and strengthening contacts with media and other stakeholders, proactively responding to media opportunities, and acting as a spokesperson, including via radio and TV.
• You manage external communication channels and ensure continuous improvement thereof.
• You determine communication goals and KPIs to measure the effectiveness of external communication, monitor the results, and propose improvements.
• Preparing and implementing communication plans for crisis and change management, and organizing events to inform journalists.
• Our customers are our reason for being. Through external communication channels, and particularly through Belgian media, you inform them about what Carrefour can mean for them.
• Closely working with internal teams, management, and external partners, and contributing to informing customers through external communication in line with our mission and vision.

• You have a Master's degree in Communication Sciences or Economics and at least five years of experience in a corporate communication function, preferably in a large international environment.
• You are pragmatic and can easily switch between strategy and execution.
• You have project management skills and experience with developing and implementing a communication strategy.
• You are Dutch-speaking and speak and write excellent French, and have a good knowledge of English.
• You have concrete experience as a spokesperson.
• You have crisis communication expertise and the ability to quickly and accurately respond in busy situations.
• You possess strong analytical and strategic thinking skills to identify media opportunities.
• You are a strategic thinker with a hands-on mentality and a passion for communication. So, you actively contribute to a strong and positive external positioning of Carrefour.

• Contract: A full-time contract of indefinite duration (CDI).
• Competitive salary: Market-conform salary supplemented with attractive extralegal benefits, including:
  • Company car or mobility budget.
  • Lunch vouchers.
  • 20% discount on purchases in our integrated Carrefour stores.
  • Vacation and/or outpatient insurance at favorable rates.
  • Bicycle leasing under favorable conditions (after 1 year of service)

• Flexibility: Smart Way of Working with flexible working hours and a good balance between work and private life.
• Development: Tailored training programs
• Challenging role: A fascinating role within one of the largest distribution networks in Europe.