Export Documentation Coordinator

Auckland Location | Stable Growing Business | Career Development
This is a chance to join a respected national dairy exporter and become a key part of a high-performing documentation team. If you’re process-driven, detail-oriented, and ready to take ownership of export documentation, this role offers real growth, exposure to Letters of Credit, MPI compliance, and trade processes, along with professional development support.

About the Role
As an Export Documentation Coordinator, reporting to the Customer Support Manager, you’ll be part of a team of seven, responsible for ensuring all export documents are prepared, processed, and delivered accurately and on time. You’ll also contribute ideas for process improvement and ensure operational excellence.

You’ll bring:
• Proven export documentation experience including MPI certificates, SLIs, packing lists, commercial invoices, and Bills of Lading
• Knowledge of Letters of Credit, MPI, and customs processes; a Customs PIN and Prodoc experience advantageous
• A process-driven mindset, able to anticipate potential issues and make informed decisions
• Ability to work independently while collaborating effectively with your team

Key Behaviours for Success
• Meticulous and process-driven – follows SOPs precisely, ensuring accuracy in all documentation
• Reliable and accountable – takes ownership, meets deadlines, and keeps processes moving
• Collaborative and engaging – communicates clearly with team members and stakeholders
• Calm under pressure – maintains composure and quality during high-volume periods

Motivations & Career Drivers
• Work in a high-performing, collaborative team of seven where every role is critical to smooth export operations
• Deepen expertise in Letters of Credit shipments, MPI compliance, and evolving trade processes
• Access support for professional development, including obtaining a customs PIN if desired
• Join a stable, respected national dairy exporter with structured hours and career progression opportunities

We believe diversity is vital to a healthy, high-performing workplace. That’s why we’re committed to delivering a psychologically safe recruitment experience. One that uncovers and celebrates your strengths. If traditional hiring processes don’t bring out your best let us know. We want you to shine, not shy away.

Next Steps

Apply now - you'll need to hold New Zealand citizenship, residency, or a valid work visa.

If this role isn’t a perfect match, we still encourage you to apply or register your details on our website. If this isn’t quite the right fit, another role might be.

This ad may have been written with help from AI, but your application will be reviewed by a real human, Liam:

I'm passionate about helping people and strive to make the recruitment process as smooth and positive as possible. When off the clock, I enjoy keeping active through rugby, social sports and whatever the outdoors has to offer. Otherwise, you’ll see me around a coffee or a beverage with family or mates anytime I can.

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