Expert in Travel & Health Customer Service

Europ Assistance, a global leader in emergency assistance and services, specializes in medical assistance. We are committed to providing high-quality services to our clients. To strengthen our Travel & Health team, we are looking for an Expert in Customer Service Mission, "You live, we care", reflects our commitment to being by the side of our clients every day and in difficult situations, always and everywhere. We stand out through our customer-centric approach, our travel expertise, and our ability to provide personalized support to our customers. The ideal candidate will have a strong understanding of the travel industry, excellent communication skills, and the ability to work in a fast-paced environment. Key responsibilities include: Providing exceptional customer service to clients; Handling complex customer inquiries and resolving issues promptly; Collaborating with internal teams to ensure seamless service delivery; Developing and maintaining relationships with key stakeholders; Identifying opportunities for process improvements and implementing changes as needed. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.