Executive Telco and ICT Service Delivery Leader

Israelvcforum is seeking a Service Delivery Director located in Singapore to oversee the end-to-end delivery of telco and ICT services. This role demands strategic leadership to drive service excellence and operational efficiency across both project and service management. The ideal candidate should have over 15 years of experience in telco/ICT service delivery, including senior leadership roles, and a strong knowledge of project management methodologies. We aim to provide an engaging work environment that fosters collaboration, innovation, and continuous learning. Key responsibilities include: • Developing and implementing strategic plans for the service delivery team; • Leading and managing a team of professionals in the delivery of telco and ICT services; • Collaborating with stakeholders to identify and prioritize business requirements; • Ensuring effective communication and stakeholder management throughout the project lifecycle; • Maintaining high levels of customer satisfaction through proactive issue resolution and continuous improvement; • Staying up-to-date with industry trends, best practices, and emerging technologies in telco and ICT service delivery. We offer a competitive compensation package, including a base salary, performance-based bonuses, and comprehensive benefits.