Executive – Soft Services

Job Description

Executive – Soft Services

Location: Bangalore, Chennai, Gurgaon, Noida, Mumbai Reporting To : Facility Manager

CTC : 7 Lacs CTC

Industry Experiance: Facilities Manager, CoWorking or Hotels

Total minimum Experience 3 Years

Qualification: Graduate / Hotel Management

Role & Responsibilities

a. Prioritizing the Facilities' needs.

b. Working with both the facilities manager & the assistant facilities manager, you'll oversee the property's day-to-day operations & ensure that all administrative functions, security issues, & facility services are covered. Likewise, you'll strive for continuous improvement in the process.

c. You'll keep an eye out for the property's supplies & ensure that it has adequate stocks & materials to keep the operations smooth like a well-oiled machine. Likewise, you'll manage supply & service contracts as approved by clients.

d. You'll help mitigate risks by participating in emergency evacuation procedures and business continuity plans. You'll also be on top of health & safety issues that may arise and actively participate in reviewing them.

e. Client satisfaction is second nature to the person in charge. You'll take on difficult issues in this role and seek opportunities to improve operations. You'll also be constantly in tune with the team to achieve key performance metrics and meet service-level agreements.

1. Routine site round and critical area inspections
2. Responsibility and attentiveness for the Tickets raised and closure tracked within SLA.
3. Vendor Management (working at the site)
4. Coordination with the LL team
5. Coordination with the Site FM team for the daily activities
6. Managing and preparing the material BOQ, if required
7. Managing and shifting workforce deployments
8. Inventory Management/Store management
9. Ensuring checklists are updated and the upkeep of the facility
10. Preparation of Daily, Weekly, and monthly reports
11. Energy consumption and data management
12. Managing weekly, Monthly FM & LL MOMs
13. Maintaining records of admin reports
14. Aligning the workforce and vendor as per the 52-week PPM calendar schedules
15. SS team briefings,
16. Daily basis observations and closures
17. Work permit issuance and records
18. Shift jobs and 6 days working

Skillset required:

a. Strong knowledge of property operations

b. The candidate must also demonstrate good working knowledge of occupational safety and aptitude for client-centric operations.

c. Solid background in team management.