Executive Manager

Company Description BIC Consolidated is a leading provider of cleaning services and we are looking for dedicated cleaners who can join our team. BIC Consolidated's Core Values & Unique Selling Points BIC Consolidated drives the industry with innovation and ethical practices with our core values being Safety, Respect, Team Work, Commitment to Employees, Honesty and Customer Focus. Our USP's are within the investment in our people, sustainability, innovation and technology and by ensuring full transparency with our clients and employees. The Role We are looking for an Executive Manager to oversee the day-to-day operations of our cleaning service company. You will be responsible for managing a team of cleaners, ensuring that all cleaning tasks are completed to a high standard, and maintaining client satisfaction. Key Responsibilities: * Oversee the day-to-day operations of the cleaning service company. * Manage a team of cleaners, including hiring, training, and performance management. * Ensure that all cleaning tasks are completed to a high standard. * Maintain client satisfaction by providing excellent customer service. * Develop and implement strategies to improve efficiency and profitability. * Monitor inventory levels and order supplies as needed. * Manage budgets and financial reports. * Ensure compliance with all relevant health and safety regulations. * Develop and maintain relationships with clients. * Address and resolve customer complaints promptly and effectively. * Conduct regular inspections to ensure quality of work. * Maintain accurate records of all cleaning activities. * Prepare reports on cleaning operations. * Implement and enforce company policies and procedures. * Stay up-to-date on industry trends and best practices. * Identify opportunities for business growth. * Participate in meetings with other managers and executives. Qualifications: * Bachelor's degree in business administration or a related field. * Proven experience in a management role, preferably in the cleaning services industry. * Excellent communication, interpersonal, and leadership skills. * Strong organizational and time-management skills. * Ability to work independently and as part of a team. * Proficient in Microsoft Office Suite. * Knowledge of cleaning products and equipment. * Ability to handle multiple tasks simultaneously. * Strong problem-solving and decision-making skills. * Ability to work under pressure and meet deadlines. Benefits: * Competitive salary. * Health insurance. * Paid time off. * Professional development opportunities. * Company car.