Executive Housekeeper

ROLE PURPOSE Compete against a standard of excellence by setting high performance standards for the HSK Team. Responsible for the compliance of the hotels specific cleaning and hygiene requirements while maintaining a high standard of cleanliness in line with the SLA MAIN OUTPUTS Establish, review, updating and implementing of Housekeeping Standard Operating Procedures and Policies to reflect current practices and develop new standard if required Plan and monitor annual operational and CAPEX budgeting. Ensure that all HSK Team members are aware of their responsibilities and accountabilities. Monitor and control costs to ensure the hotel's financial performance is in line with budget. MAIN RESPONSIBILITIES Develop, implement and maintain Housekeeping Standard Operating Procedures and Policies. Conduct regular audits to ensure compliance with hotel policies and procedures. Identify areas for improvement and develop action plans to address these. Provide guidance and support to HSK Team members to ensure they are equipped to perform their roles effectively. Monitor and control costs to ensure the hotel's financial performance is in line with budget. KEY RESPONSIBILITIES Develop, implement and maintain Housekeeping Standard Operating Procedures and Policies. Conduct regular audits to ensure compliance with hotel policies and procedures. Identify areas for improvement and develop action plans to address these. Provide guidance and support to HSK Team members to ensure they are equipped to perform their roles effectively. Monitor and control costs to ensure the hotel's financial performance is in line with budget. REQUIREMENTS AND SKILLS Strong leadership and management skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Ability to prioritize tasks and manage multiple projects simultaneously. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Knowledge of hotel operations, including housekeeping, front office, and food and beverage. Ability to adapt to changing priorities and deadlines. Certifications: None