Executive

Role Objective The Virtual Growth Executive will act as the primary point of contact for mapped HDFC Bank branches and Relationship Managers (RMs). The role focuses on educating, enabling and supporting bank RMs to cross-sell HDFC Securities products, while also systematically capturing customer feedback via RM interactions to improve conversion, activation and experience. This is a virtual, phone-based role and not a field sales position. Key Responsibilities 1. RM & Branch Enablement Act as a primary point of contact for mapped HDFC Bank branches and Relationship Managers (RMs). 2. Product Education Provide product education and training to bank RMs on HDFC Securities products. 3. Cross-Selling Support Support bank RMs in cross-selling HDFC Securities products, focusing on customer needs and preferences. 4. Customer Feedback Capture Systematically capture customer feedback via RM interactions to improve conversion, activation and experience. 5. Performance Metrics Track and analyze key performance metrics such as sales conversions, product activations, and customer satisfaction levels.