Executive, Domestic & Bulk Payment

About the Role We are seeking a highly motivated Executive to join our Domestic & Bulk Payment team at RHB Banking Group. In this role, you will be responsible for supporting daily payment operations activities, ensuring accuracy and timely processing across cheque clearing, GIRO, FAST, PayNow, and related payment services. You will work closely with internal stakeholders and operational teams to maintain operational efficiency, support system enhancements, and uphold the highest standards of customer service and quality. Key responsibilities include: • Supporting daily payment operations activities, ensuring accuracy and timely processing across cheque clearing, GIRO, FAST, PayNow, and related payment services. • Collaborating with internal stakeholders and operational teams to maintain operational efficiency, support system enhancements, and uphold the highest standards of customer service and quality. • Providing exceptional customer service and resolving any issues that may arise in a timely and professional manner. • Maintaining accurate and up-to-date records and reports as required. • Identifying opportunities for process improvements and implementing changes to enhance operational efficiency. Requirements: • Bachelor's degree in Business Administration, Finance or related field. • At least 3 years of experience in payment operations, banking or a related field. • Strong analytical and problem-solving skills with the ability to work independently and as part of a team. • Excellent communication and interpersonal skills with the ability to build strong relationships with internal stakeholders and customers. • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines. • Proficiency in Microsoft Office, particularly Excel. Benefits: • Competitive salary and benefits package. • Opportunities for career growth and professional development. • Collaborative and dynamic work environment. • Recognition and rewards for outstanding performance.