Exciting Customer Support Role for English Speakers Relocation

Looking to work in a role where your actions make the internet a safer place? Join us as a English-Speaking Customer Care Specialist and be part of a team dedicated to enhancing online security. You'll review content and provide email-based customer support, all while enjoying the flexibility of a hybrid working model in Malta.

No prior experience is necessary—we’re looking for individuals with a proactive mindset, attention to detail, and a genuine passion for customer care.

What You’ll Love About This Role

• Hybrid Work Setup: Work from home and collaborate in a modern office space in Malta.
• Relocation Assistance: Moving to Malta is easy with our comprehensive relocation package.
• Bonuses & Growth: Regular team performance bonuses and a clear career growth path.
• Health Insurance: Full coverage to ensure your health and well-being.
• Flexible Shifts: We understand work-life balance and offer shifts that fit your lifestyle.

What You’ll Do

• Respond to customer inquiries and resolve issues via email.
• Moderate online content to ensure compliance with guidelines and laws.
• Play a key role in preventing fraud, scams, and harmful content.

Who You Are

• A native English speaker with excellent written communication skills.
• Fluent in German at a conversational level.
• An EU citizen or valid work permit holder.
• Ready to relocate to Malta and join us ASAP.

If you’re excited about contributing to a safer online environment, we’d love to have you on board!