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Internship in Reservations
Job description
Job description:
• Assist in attending to guests by phone, email, and other communication channels;
• Support the realization, alteration, and cancellation of reservations on the system;
• Verify reservation data, ensuring correct information about dates, rates, and types of accommodation;
• Provide support for controlling hotel availability and occupancy;
• Assist in sending confirmation of reservations and information to guests;
• Support the team in organizing simple reports and internal controls;
• Provide support to other departments when necessary, ensuring a good guest experience.
• Assist in attending to guests by phone, email, and other communication channels;
• Support the realization, alteration, and cancellation of reservations on the system;
• Verify reservation data, ensuring correct information about dates, rates, and types of accommodation;
• Provide support for controlling hotel availability and occupancy;
• Assist in sending confirmation of reservations and information to guests;
• Support the team in organizing simple reports and internal controls;
• Provide support to other departments when necessary, ensuring a good guest experience.
Required skills
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