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Salesforce Specialist
Job description
Key position within the CRM area, reporting to the CRM Leader. We are looking for a Senior profile with solid experience in Salesforce and omnichannel ecosystems focused on the sale and post-sale of intangibles. Key Responsibilities Design and evolve customer journeys for intangible products: auto insurance, electronic insurance, extended warranties, and installation services. Configure and administer Salesforce (Sales/Service/Marketing Cloud as applicable) focused on cross-sell and up-sell post-commissioning. Develop and maintain dashboards and reports to measure key performance indicators (KPIs). Collaborate with the CRM team to design and implement sales strategies aligned with business objectives. Analyze and interpret data from Salesforce to inform business decisions. Provide expert-level support for Salesforce users, including training and troubleshooting. Stay up-to-date with the latest Salesforce features and best practices.
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Company information
- Company
- TMC México
- Location
-
México
Mexico - Posted
- 4 months ago
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