IT Asset & Deskside Support Technician

We’re Hiring: IT Asset & Deskside Support Technician On-site role | Advanced English required We’re looking for a hands-on IT Support professional to join our team and support end-user devices, asset management, and hardware operations in a fast-paced corporate environment. If you enjoy working with hardware, troubleshooting issues, and delivering great customer service, this role is for you Key Responsibilities Asset Management Maintain accurate inventory of laptops, desktops, peripherals, software applications, and other IT assets. Ensure all assets are properly tagged, tracked, and recorded. Identify and report any discrepancies or issues with asset tracking. Hardware Operations Troubleshoot and resolve hardware-related issues on end-user devices, including laptops, desktops, printers, scanners, and other equipment. Perform routine maintenance tasks such as cleaning, updating drivers, and performing disk cleanups. Collaborate with the IT team to resolve complex technical issues. End-User Support Provide exceptional customer service to end-users by responding promptly to requests for assistance, resolving issues efficiently, and ensuring minimal downtime. Communicate effectively with users, providing clear explanations of technical information and solutions. Technical Requirements Strong understanding of computer hardware, software applications, and operating systems. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Familiarity with IT asset management tools and technologies. Ability to work independently and as part of a team. Excellent problem-solving skills and attention to detail. Ability to maintain confidentiality and handle sensitive information. Education and Certifications Bachelor’s degree in Computer Science, Information Technology, or related field. CompTIA A+ certification or equivalent preferred. Benefits Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and dynamic work environment. Flexible scheduling and remote work options.